Hah!

Stubbornness goes a LONG way. I tried again, requesting the activation information be sent to my personal rather than campus e-mail.

And I got the formerly-fouled-up site to work, AND I successfully submitted the "we are tiny and broke" form and they ACCEPTED it. And it wasn't any 11 pages of detailed info about our receipts and disbursements and all that.

Hah. I'm smarter than a dang website. (I almost wish now the person who was supposed to help would call me - rather than the branch president - back so I could breezily say, "oh, yes, well, since you weren't around to help, I figured it out MYSELF.")

(I am quite serious on the stubbornness. It is what got me - successfully - through grad school. That bulldog-like quality that makes you tell yourself, even when everything is all messed up, "No. I will not let something this stupid defeat me." and you keep trying different ways - or forcing the same way again and again - until you break through.)