Sometimes, it's necessary to be a bit forceful, I guess.

I gave up on the original electrician and called the 'good but expensive' guy people at church recommended. He called me back within five minutes of my first call. Listened to my problem. Said "Ma'am, I don't think it's an electrical issue." He told me to get a different heating contractor.

I asked him to recommend one. He gave a name. I called them. Got someone right away. She set up an appointment for me - tomorrow, at 1 pm.

Dare I hope the problem will be fixed then? If so, to my original heating contractor - you are SO fired.