I just got a call from the "computer guy" at my ISP.
You know what was wrong with my e-mail, apparently? One of the helpdesk people - he made the distinction between his job and their job - TYPED MY PASSWORD IN WRONG when they verified/reset.
So, at least the current story is, my e-mail wasn't working because someone on their end mistakenly changed my password.
Well, the e-mail works. FOR NOW. We will see if it's working this weekend.
I think this makes story #4 on what went wrong with my e-mail.
(I really hope it's as simple as what the computer guy said it was, because if it is, it means he fixed it. He did claim that the helpdesk people "aren't real good with computers" which makes me wonder WHY they are on the helpdesk to begin with.)
1 comment:
-- "...which makes me wonder WHY they are on the helpdesk to begin with." --
That's a very good question and one I'd probably ask if I wasn't married to an computer guy but, sadly, it doesn't work that way. Usually, help desk people only have be able to answer the telephone, ask questions from a list and type your info into a form.
Post a Comment