Sarah: you are right, I am probably too gentle a soul. But I was also so gobsmacked by her attitude - to actually admit to a person "I'm breaking the rules and I don't care" just floored me.

Also, at that point I was just tired and frustrated and I figured trying to push ahead of her would have taken MORE time then just standing there and telling myself, "it's not worth letting your blood pressure surge over."

I probably let more people get away with stupid behavior than I should, because sometimes I frankly think it takes more energy to correct/criticise it (and then deal with the fallout; people who are behaving selfishly also react badly to your asserting your rights or criticizing them) than it does to just say to myself 'well, if I'm late to my meeting at least I have a funny story to tell them as to why.'